Questions
Before you send your first trip
What does "within two business hours" mean?
Requests received on a weekday between 8am and 6pm Eastern get a priced plan within two hours. Requests sent after hours are answered first thing the next business morning.
Do I pay for the quote?
No. The quote is free. The trip plan fee applies only when you approve a plan and we book it.
Whose card pays for flights and hotels?
Yours. Bookings are paid with your company card or each traveler's card, so loyalty points and receipts stay with your company.
What happens if a flight is cancelled mid-trip?
The traveler contacts the desk and we rebook. For trips on a plan or desk subscription, change support is included.
Can you work with our existing travel policy?
Yes. Send it with your first request and every plan will follow it. If you don't have one yet, the policy setup service writes one with you.
Ready to send a trip?
Get a priced plan within two business hours. Nothing is booked until you approve.